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Global Tutors provides you this website ("Site") subject to the following Global Tutors Terms and Conditions of Use ("Terms").You need to be a registered user to take advantage of the Site. After you've read these Terms and related policies, you'll need to check a box to let us know you agree (and by doing so, you are telling us that you can lawfully enter into and form contracts under applicable law).Once you accept, this becomes a binding contract between Global Tutors and you regarding your use of the Site. If you do not wish to be bound by these Terms, do NOT register and use the Site.

1)  Registering on Global Tutors
Children under the Age of 18: If you are under the age of 18, you cannot register without the permission of your parent or legal guardian who is at least 18 years old (“Parent”). You will need your Parent to create a Global Tutors account (“Account”) for you. In order to create your Account, your Parent must be a registered user on the Site so that you can use that Account and your parent can monitor that account as well if he or she desires to do so.
The parent goes to our website, www.globaltutors.net, and clicks on “New User. Click here to Register” on the right hand side of the homepage. Then the parent/child can click on what subjects he/she is interested in, complete the registration forms, and submit. Here the parent/child will be brought to the screen where payment options will be presented. The parent can select a payment option, number of sessions, payment method, etc. The parent will then receive a confirmation e-mail.
Parent-Child Accounts: If you are a Parent who created an Account on behalf of your child, you are also fully responsible for (a) all of your child's activities on the Site; (b) monitoring and controlling your child's use of the Site; and (c) the consequences of any misuse. The use of the Site by any child under the age of 18 will be governed by and subject to the terms of our Children's Privacy Policy.

2) Account Obligations
When you register on our Site, you agree to give us accurate, current, and complete information about you. To make sure we have your latest information, you also agree to update your information if there are any changes. You acknowledge that we can (and we will) rely upon all the information that you give us.
Once you have set up your Account, you are solely and fully responsible for:

  • maintaining the confidentiality of your User ID and password;
  • immediately notifying us of any unauthorized use of your User ID or password and any other breach of security involving your Account;
  • evaluating and selecting the third parties with whom you interact using the Site; and
  • all usage, transactions, activities, charges, and liabilities associated with your Account including any unauthorized charges made on or through your Account until you notify us that your User ID and/or password has been compromised.
3) Ownership Rights to Content; License Grant
Whenever you submit, post or display any material (including text, audio, video, pictures, graphics, sound clips, and other works of authorship) ("Content") on our Site, you represent and warrant that:
  • you own all rights in your Content (or that you have acquired all necessary rights in the Content from the actual owner) to enable you to grant to us the rights to such Content;
  • you have paid and will pay in full all fees and other financial obligations (if any) arising from the posting of your Content;
  • you are the individual pictured, depicted or heard in your Content (or that you have obtained permission from each person who appears and/or is heard in your Content) to enable you to grant to us the rights to such Content; and
  • Your Content is not defamatory in nature, and does not infringe the intellectual property, privacy, publicity or any other legal or moral rights of any third party.

You retain ownership of all intellectual property and proprietary rights to any Content that you post on the Site. However, by submitting, sending or otherwise making your Content available on or through the Site, you hereby grant us a worldwide, royalty-free, freely transferable, non-exclusive right and license to use, reproduce, distribute, and publicly display your Content in any form, media, or technology now known or later developed. You also hereby waive any moral rights you may have in such Content under the laws of any jurisdiction. You hereby appoint us as your agent with full power to enter into and execute any document and/or do any act reasonably necessary or appropriate to confirm the grant of rights, consents, agreements, assignments and waivers set forth in these Terms. You acknowledge that the display of your Content for any period of time is sufficient consideration for the license granted herein to Global Tutors.

4) Prohibited Content and Prohibited Conduct
Our Site is an open marketplace to learn and share knowledge. But we do have some rules. If you break the rules, we reserve the right to disable your Account and remove your Content without notice.

You are NOT allowed to post to the Site any material or link that is or could appear to be “Prohibited Content,” which includes:
  • untrue, misleading, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, invasive to another person's privacy or protected data, hateful, or racially, ethnically or otherwise objectionable;
  • infringing or alleged to be infringing upon a third party's intellectual property rights (including any patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights of any party);
  • inside information, proprietary and confidential information, or any data that you obtained that was not authorized by the owner and that you do not have a right to transmit under any law or under contractual or fiduciary relationships;
  • unsolicited, undisclosed or unauthorized advertising;
  • software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  • counterfeited, illegal, stolen, or fraudulent; and
  • in violation of any applicable local, state, national or international law, regulation, or statute (including export laws and regulations governing the transmission or retransmission of technical data from the United States).

To ensure that the Site is only used and accessed for educational purposes, you agree NOT to engage in (or attempt to engage in) any “Prohibited Conduct,” which includes the following:

  • contact or communicate with other users (especially Students) through means other than those provided on the Site unless you had a pre-existing relationship with such users outside of Global Tutors;
  • engage in Instructor/Student communications that are unrelated to learning or the subject of the relevant Course, including without limitation communications that solicit or disclose personally identifiable information such as full name, age and city of residence;
  • access or use the Site in any way that is harmful, in violation of these Terms, or in any way that is not in full compliance with any applicable local, state, national or international law, regulation, or statute (including export laws);
  • hack into, access, tamper with, or use services or areas of the Site that you are not authorized to access;
  • alter, tamper, damage, or delete any information (such as postings, registration information, profiles, submissions or other communications) on the Site that are not your own;
  • use any robot, spider, scraper or other automated means or interface not provided by us to access the Site, to extract data or to gather or use information (such as email addresses) available from the Site in order to transmit unsolicited advertising, “junk mail,” “spam,” “chain letters” or “pyramid schemes”;
  • make it look like we have endorsed you or your Content for any purpose except as we have expressly permitted in writing;
  • spoof or impersonate any person or entity, register under a false name, use an invalid or unauthorized credit card, or use another user's Account;
  • falsely state or misrepresent your affiliation with any person or entity;
  • reverse engineer any aspect of the Site or do anything that might bypass or circumvent measures employed to prevent or limit access to any area, Content or code of the Site (except as otherwise expressly permitted by law);
  • send to or otherwise impact the Site (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, “spyware,” “adware” or other code that could adversely impact the Site or any recipient;
  • interfere with another user's transaction, disrupt the normal flow of communication, or otherwise act in a manner that negatively affects other users' ability to access or use the Site or to engage in real-time exchanges or transactions;
  • collect or store personal information about other users without their permission, or stalk or harass other users in any way; and
  • take any action which might impose a significant burden (as determined by us) on the Site's infrastructure or computer systems, or otherwise interfere with the ordinary operation of the Site.

5) Purchasing Tutoring Sessions
If you want to purchase Tutoring Sessions on the Site either for yourself or on behalf of your child, you must pay using any major credit card issued by a United States bank or using PayPal .  We may also request your billing address along with your credit card information. If the payment is successful, your credit card will be charged on a monthly basis, payments coming due the first day of the month. If we are unable to charge your card successfully, we will contact you using the contact information provided in your Account. If your payment method fails, we may collect fees owed using other collection mechanisms (including charging through other payment methods on file with us and retaining collection agencies and legal counsel).

6. Cancellation & Refunds Policy
Please refer to the terms and conditions for each offer applicable specifically for each product or service we offer and which may change from time to time
Satisfaction Guarantee

  • While we hope that you will be completely satisfied with our Service, we know that occasionally you may have an unsatisfactory experience. If you find yourself in a session with a tutor you do not like working with, we recommend that you finish that session, notify us after the session and we will do everything we can to replace that tutor by your next session. A different tutor may be better able to help you.
  • If you do have an unsatisfactory session or an unsatisfactory explanation to your homework problem, please let us know about your experience so that we may investigate and hopefully improve our service.
  • We guarantee that the child will improve a letter grade in a given subject, provided the minimum 30 sessions are met, at a pace of no less than two sessions per week, and that the child is willing and able to complete the sessions and does complete outside work assignments assigned to him/her by the tutor.  If, for any reason, the child cannot finish the 30 sessions, the guarantee will become null and void.
6) Refunds
  • It is Global Tutors’ policy that rather than offer refunds for sessions missed, we make up for sessions, hour for hour.  In extreme cases, where the child is unable to complete tutoring sessions that have already been paid for, for whatever reason, these will be looked at on a case by case basis.
  • Homework help from Global Tutors is intended to provide you with guidance on understanding your assignment and not to replace your academic efforts designed to be part of your curriculum. No refund will be given for reasons of grade deficiency for having submitted our homework guidance in lieu of your school or college homework. We do not encourage and believe none of the students using our homework help will use this to be submitted for their classroom homework or any such activity that is intended to be done by you alone.
7) Privacy
Please see our Privacy Policy (which includes the Children's Privacy Policy) which is part of and incorporated into these Terms.

8) Purchase, Payment and Billing
  • When you purchase tutoring, homework help or Test preparation packages, the terms and conditions of the package purchased apply to you.
  • Global Tutors accepts the following forms of payment: Visa, MasterCard, American Express and PayPal. We reserve the right to add or remove any payment options without notice or assigning a reason.
  • Payments are made once a month, on the first day of the month, for the entire month. If you begin the tutoring sessions in the middle of the month, that portion of the month will be prorated and added to the total for the following month. That total payment will be made at the time of signing up for sessions. After the initial payment, your credit card will be charged once a month beginning the first day of the third month you receive services from us. That payment will be the total monthly payment for that month. For example, if you sign up in the middle of February, your first payment will be for the rest of February plus the entire month of March. Your next payment, which will be automatically debited from your credit card, will be on the first day of April, and the amount will be for the $180, or whatever monthly plan you signed up for.
  • Global Tutors will at no time release any of your payment records to any party outside of Global Tutors.

9) General Release and Indemnification
If you have a dispute with one or more users, you release us and our affiliates (and our officers, directors, agents, and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

You agree that you will indemnify and hold harmless Global Tutors and our affiliates (and their respective employees, officers, directors, agents, and representatives) from and against any and all claims or demands instituted by a third party, arising out of or related to your use of the Site, breach of these Terms or your violation of any law or the rights of a third party, including all costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys' fees).

10) Limitation of Liability
You will not hold Global Tutors responsible for other user's actions or inactions, including Content they post.
IN NO EVENT WILL Global Tutors OR ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES (EVEN IF Global Tutors HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR IN CONNECTION WITH (A) YOUR USE OF OR INABILITY TO ACCESS OR USE THE SITE, (B) ANY TRANSACTIONS YOU ENTERED INTO THROUGH THE SITE, (C) ANY GOODS OR SERVICES YOU SOLD OR PURCHASED THROUGH THE SITE, (D) ANY OF YOUR DECISIONS BASED UPON OR THE RESULTS OBTAINED FROM THE INFORMATION ON THE SITE, AND (E) ANY COMMUNICATIONS THROUGH THE SITE, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR ANTICIPATED PROFITS, LOSS OF GOODWILL, LOST BUSINESS, LOST DATA, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DAMAGES OR LOSSES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OF FILES, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE.

11) Copyright Infringement; Designated Agent
We do not have any “digital rights management” or other security technology features to restrict someone else from copying and redistributing your Content.

We respect the intellectual property rights of others and request that all of our users do the same. If you believe that your work has been reproduced and is accessible on the Site in a way that constitutes copyright infringement, you may notify us by providing our copyright agent with the following information in writing:

  • the electronic or physical signature of the owner of the copyright (or authorized representative);
  • identification of the copyrighted work that you claim has been infringed;
  • identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (for example, by providing a URL to the material);
  • your name, address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • a statement that the information in your notification is accurate and a statement, made under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Our designated agent to receive notification of claimed infringement may be reached at:

Global Tutors
Attn: Copyright Agent
207 E. Holly Ave. #111
Sterling, VA 20164
Phone: 703-349-5111
Fax: 703-450-9015
Email: info@globaltutors.net

It is our policy to terminate in appropriate circumstances any Account for repeated infringement of intellectual property rights and we also reserve the right to terminate any Account for even one instance of infringement.

12. Changes and Modifications to the Terms (including the Privacy Policy and Cancellation Policy)
We have the right to update or change these Terms (including the Privacy Policy and Cancellation Policy) at any time and for whatever reason. We will send an email to all registered users and prominently post on the Site the specific material changes to these Terms at least thirty (30) days before such changes take effect.

You are responsible for updating your personal information on your Account to provide us your current e-mail address. In the event that the last e-mail address that you have provided us is either invalid or for any other reason incapable of delivering to you the notice described above, our dispatch of the e-mail containing such notice and prominent posting of the changes on the Site will nonetheless constitute effective notice of the amendment described in the notice.
After we have provided notice of material changes to the Terms, we will provide you with the opportunity to confirm your agreement to such changes upon your next log in to your Account. You may choose not to agree to such Terms; however, in such event we may choose to deactivate your Account

13) Modifications to the Site
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.

14) Termination of Terms of Use
You agree that we may suspend or block your access to the Site, terminate these Terms of Use or terminate your Account at any time and at our sole discretion, with or without cause or any notice to you. If applicable law requires us to provide notice of termination or cancellation, we may give notice by posting it on the Site or by sending a communication to any address (email or otherwise) that we have for you in our records. You will still be liable for any breaches of these Terms of Use and/or obligations incurred before the Terms of Use end. If you use the Site after these Terms of Use terminate, your use will constitute your agreement to the Terms of Use then posted on the Site.

You may also terminate your Account and discontinue your use of the Site at any time. These Terms of Use (and all other terms and policies incorporated herein) will continue to apply to all of your past usage of the Site even if you are no longer using the Site.
We also reserve the right to refuse tutoring services to anyone at any time for any reason.

The provisions entitled "Ownership of Rights to Content," "Copyright License Grant," "General Release and Indemnification," "Disclaimer of Warranties," "Limitation of Liability," and "Privacy" will survive the termination of these Terms of Use.
Notices To You
All notices from us will be sent to you by e-mail, by posting on the Site or by postal mail. We will send notices to you at the e-mail address or physical mailing address maintained in our records for you. You must monitor your e-mail messages frequently to ensure awareness of any notices sent by us.

Notices To Us
You can send notices to us (involving anything other than copyright infringement and privacy issues) only through postal mail to the following address:

Global Tutors ATTN: Customer Service
207 E. Holly Ave. #111
Sterling, VA 20164

For notices mailed through First Class mail, it is deemed received three (3) business days after it is deposited in the U.S. Mail or personally delivered by express courier such as Federal Express.

15) General Provisions
No Assignment.These Terms are personal to you. You may not transfer, assign or delegate them to anyone at any time. Any attempt by you to assign, transfer or delegate these Terms will be null and void. We shall have the right to transfer, assign and/or delegate these Terms without your permission.

Entire Agreement. These Terms, incorporated herein by reference, constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede and cancel all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with the subject matter hereof

No Agency; Third-Party Beneficiary. We are not your agent, fiduciary, trustee, or other representative. Nothing expressed or mentioned in or implied from these Terms is intended or shall be construed to give to any other person any legal or equitable right, remedy, or claim under or in respect to these Terms. These Terms are intended to be and are for the sole and exclusive benefit of Global Tutors and you.

Severability. If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

No Waiver. We will not be considered to have waived any of our rights or remedies described in these Terms unless the waiver is in writing and signed by us. No delay or omission by us in exercising our rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy by us will not preclude further exercise of any other right or remedy. Our failure to enforce the strict performance of any provision of these Terms will not constitute a waiver of Global Tutors’ right to subsequently enforce such provision or any other provisions of these Terms. 16) Legal Notices
Various laws require or allow us to give users of this Site certain notices and each of them is incorporated into these Terms.

NOTICE: NO HARVESTING OR DICTIONARY ATTACKS ALLOWED
Global Tutors WILL NOT GIVE, SELL, OR OTHERWISE TRANSFER ADDRESSES MAINTAINED BY Global Tutors ANY OTHER PARTY FOR THE PURPOSES OF INITIATING, OR ENABLING OTHERS TO INITIATE, ELECTRONIC MAIL MESSAGES EXCEPT AS AUTHORIZED BY APPROPRIATE Global Tutors PERSONNEL OR POLICIES. EXCEPT FOR PARTIES AUTHORIZED TO HAVE ADDRESSES MAINTAINED BY Global Tutors, PERSONS MAY VIOLATE FEDERAL LAW IF THEY: (1) INITIATE THE TRANSMISSION TO Global Tutors COMPUTERS OR DEVICES OF A COMMERCIAL ELECTRONIC MAIL MESSAGE (AS DEFINED IN THE U.S. "CAN-SPAM ACT OF 2003") THAT DOES NOT MEET THE MESSAGE TRANSMISSION REQUIREMENTS OF THAT ACT; OR (2) ASSIST IN THE ORIGINATION OF SUCH MESSAGES THROUGH THE PROVISION OR SELECTION OF ADDRESSES TO WHICH THE MESSAGES WILL BE TRANSMITTED.
We do reserve the right to collect information on a student from the teacher or school WITH the parents’ signed consent, for the purposes of monitoring a student’s progress in school.

TRADEMARK NOTICE
The trademarks Global Tutors and all other trademarks or service marks used in the Site are owned or used under permission from their respective owners by Global Tutors and its affiliated organizations. The names of third parties and their products mentioned may be their trademarks or service marks. You may not use any of the trademarks or service marks displayed on this Site or in any Course without prior written consent from their respective owners.

COPYRIGHT NOTICE © 2009 Global Tutors All rights reserved.
All Content on the Site is subject to intellectual property rights, contractual or other protection. The intellectual property rights are owned by us or our licensors. No Content may be copied, distributed, republished, uploaded, posted or transmitted in any way except as provided expressly in the Terms or with our prior express written consent or the consent of the licensors of such Content. Modification or use of the materials for any other purpose may violate intellectual property rights.

 
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Karthik has mastered quite a few concepts in math since the past few weeks.  I am very impressed with the instructor.  I initially had some doubts about the on line training thing but it has turned out to be perfect.  The sound is clear and Kartik has been following it thoroughly.  I have started recommending to as many as possible…….

Many Thanks!

Preethi
Parent of Karthik

When problems with timing and scheduling have occurred, customer service has been so helpful, responsive and accommodating.  Any business should take note of the personalized customer service available through Global Tutors and replicate its efficiency.  I really feel that my needs and those of my children have been heard and quickly taken care of.

Naomi
Parent of Tejas and Elise

We are very pleased with the progress Lydia is making.  She has really made a lot of progress and is learning a lot.  I really like how she has become very comfortable using the web tools.  She is excited about the online class room software and thinks it is neat to use the same tools I use in my work.

Diane
Parent of Lydia

I would like to thank Global Tutors for helping my son Wade in exceeding mine and his expectations in the subject of Math (8th grade).  Your company has given me the confidence that with additional assistance my childs deficiencies are being overcome and improvement was made after the second session and has continued through the entire program.  Not only were the tutors professional and excellent at their job but they also were very sensitive to the needs of my child.  Should I run across anyone that needs tutoring I will not hesitate to mention Global Tutors to them.  Thank you very much for your help

David
Parent of Wade

Finally, our son has a personal tutor at our own home and on our own time. No worries about taking him to another place.  Global tutors offers us complete choice of time and schedule.  We were worried that our daughter would not like the concept of studying through the computer and internet…..She is now so comfortable with the personal tutor we now feel this is the best thing that could have happened to her. This program helps her complete her homework as well and she now has “computer savvy”.  Great program and great value.

Rohini and Srikanth
Parent of Student